Warranty terms

All Epos watches are covered by the Epos Uhren AG 24 months international guarantee against any manufacturing defect. If your watch falls under the warranty criteria listed here, please contact an authorized Epos Uhren AG service center listed below. Warranty claims are only considered if you provide valid proof of purchase. The following documents will be accepted as proof of purchase: A guarantee card, stamped and signed by an official dealer, the original sales receipt or delivery document.

Crystals, bracelets, and straps are warranted for manufacturing defects only, not against excessive force, incorrect handling, or normal wear. Claims for warranty are not valid in the following cases: i) damage from transport and delivery, ii) damage from normal wear and usage, iii) damage due to moisture, iv) damage from poor treatment not in line with the user manual, v) damage from non-authorized service or repair.

Contact – Service Centers

Germany

SUE Versand GmbH
Kontorhaus Hammaburg
Spaldingstrasse 210
20097 Hamburg
Phone: +49 40 23 51 68 21
Email: F.Lehniger@schweizeruhren.de

Netherlands

Jaap Butterman
Carbasiusstraat 24
1447 PH Purmerend
Phone: 0299-462215
Email: jaap@butterman.nl

Italy

Orologeria Zaccarelli
di Zaccarelli Enzo & C.
Via Taglio, 3
41100 Modena
Phone: +39 05 9222 011
Email: zacc8@libero.it

Switzerland

EPOS Uhren AG
Postfach 343
Solothurnstrasse 44
CH-2543 Lengnau
Phone: +41 32 323 81 82
Email: info@epos.ch

Czech Republic

Herisson
Jiraskova 128
51 101 Turnov
Phone: +420 481 312 264
Email: m.jezkova@herisson.cz

Estonia

Altimex OÜ
Nafta 1
10152 Tallinn
Phone: +372 54634975
Email: altimexou.logistic@gmail.com

Hungary

ROGER’S PREMIUM
31 Piac Street
4025 Debrecen
Phone: +36-20-335-3333
Email: orabirodalom@rogers.hu

France

Philippe Humbert
2 allée Charles Peguy
Batiment B
95120 Ermont
Phone: 06 69 10 18 29
Email: horlobert@hotmail.fr

Latvia

Perfekts-C Ltd
25. Matisa Str.
1001 Riga
Phone: +3717274522
Email: —

Moldova

GODINA International SRL
str. Bernardazzi 59
2009 Chisinau
Phone: +373-2221-3059
Email: service@godina.md

Poland

CHRONO ONLINE PAWEL SOBOTA
ANNA MALYSA Sp. j.
ul. Kalwaryjska 35A/112
30-504 Krakow
Phone: +48 126539645
Email: biuro@chrono-online.pl

Russia

Moscow:
SkyTime
Bolshaya Tulskaya Str., 10
Phone: +7(495)954-83-67
Email: info@skytime.ru

Russia

Saint-Petersburg:
Swiss Style
Moskovskiy prosp., 159
Phone: +7(812)388-33-64
Email: —

Russia

Tyumen:
Akademiya Vremeni
Respublica Str., 131
Phone: +7(3452)44-18-77
Email: —

Russia

Ryazan:
Chasy
Pervomaisliy prosp., 39/2
Phone: +7(4912)92-76-34
Email: —

Russia

Nizhny Novgorod:
Kontinent Vremeni
Piskunova Str., 21/2
Phone: +7(8314) 192 555
Email: —

Russia

Rostov-On-Don:
Don-Time
Sotsialisticheskaya Srt, 54
Phone: +7(8632) 625 166
Email: —

Russia

Yaroslavl:
Strelka
Deputatskaya str., 6
Phone: +7(4852) 72 51 45
Email: —

Russia

Udmurtia, Izhevsk:
Chasy Veka
Pushkinskaya Str., 280
Phone: +7(3412)72-34-65
Email: —

Ukraine

JV Deka Ltd
Berezinskaya Street 80
49130 Dnipro City
Phone: +380954851546
Email: dav@deka.ua

Algeria

Time Gallery Semmache
81, rue larbi ben mhidi
31000 Oran
Phone: 00213414512
Email: —

Doha/Quatar

Gallery Makki
M. Mohamoud Makki
Landmark Mall
P.O. Box 360
Phone: +974 678006
Email: mohd1_makki@yahoo.com

Iran

Negin Zarvan Corp.
Unit 204, 2nd Floor,
Daryaye Nour Building,
Shahid Sarafraz St.,
Shahid Beheshti Ave.,
Tehran
Phone: +98 21 8817 0970 – 5
Email: info@zarvan.ir

Kingdom of Saudi Arabia

KOOHEJI STORE COMPANY
P.O. Box 57
31952 Al-Khobar
Phone: +966 13 8942222
Email: info@kooheji.com

Al-Fardan Trading Co. Ltd
P.O. Box 62311
11585 Riyadh
Phone: +96611-4621162
Email: alfardan@alfardan.com

China

WBIAO.CN
Guangzhou Wanbiao Technology Co.,Ltd.
No.60-1
Panyu Avenue North, Panyu District
511400 Guangzhou
Phone: +86 400 883 2688
Email: wbiao@wbiao.cn

Japan

EURO PASSION SA
5F, Shinsaibashi EP Bldg
7-11, Minamisenba 2 cho-me
5420081 Chuo-ku, Osaka
Phone: +81 06 6268 5154
Email: info-ep@europassion.co.jp

EURO PASSION SA
3F, Kanada Fk-Bldg
21 Kanada Tomiyama-Cho,
Chiyoda-Ku, Tokyo
Phone: +81 06 6268 5154
Email: info-ep@europassion.co.jp

EURO PASSION SA
3-13-8, Sakae, Naka-ku, Nagoya-city
Aichi 460-0008
Phone: +81 06 6268 5154
Email: info-ep@europassion.co.jp

Pakistan

Majesty Enterprises (Corporate Office)
1st Floor,98, B-2, M M Alam Road,
Gulberg III, Lahore (54600)
Pakistan
Phone : +92 42 35757533-34-35
Email: info@hanifjewellers.com

Hanif Jewellery & watches
165, Y Block, DHA Phase III,
Lahore (54810)
Pakistan
Phone: +92 42 35740057-58-59

Hanif Jewellery & watches
Serena Hotel,Khayaban-e-Suhrwardy,
Islamabad (44000)
Pakistan
Phone : +92 51 2600300

Hanif Jewellery & watches
Marriott Hotel,
Agha Khan Road,Shalimar 5,
Islamabad (4400)
Pakistan
Phone: +92 51 2824748

Korea

Timedotcom Co., Ltd
#810, stx W-tower
90 Gyeongin-ro 53-gil, Guro-gu
152-865 Seoul
Phone: +82 285 984 44
Email: timedotcom1@gmail.com

Thailand

T.S.L. International Co.,Ltd.
159/33 Serm-mit Tower, 20 Fl
Sukhumvit 21 (Asoke)
Klongtoey Nua
Wattana
Bangkok 10110
Phone: +662 6617272
Email: customerservice@tslth.com

Malaysia

ATG Watch Sdn Bhd
86, Jalan Persiaran S2 B2
Seremban 2
70300 Seremban, N. Sembilan
Phone: +606 6333 193
Email: info@atgwatch.com

Indonesia

ATG Watch Sdn Bhd
86, Jalan Persiaran S2 B2
Seremban 2
70300 Seremban, N. Sembilan
Phone: +606 6333 193
Email: info@atgwatch.com

Brunei

ATG Watch Sdn Bhd
86, Jalan Persiaran S2 B2
Seremban 2
70300 Seremban, N. Sembilan
Phone: +606 6333 193
Email: info@atgwatch.com

Laos

ATG Watch Sdn Bhd
86, Jalan Persiaran S2 B2
Seremban 2
70300 Seremban, N. Sembilan
Phone: +606 6333 193
Email: info@atgwatch.com

Singapore

ATG Watch Pte Ltd
#02-03 Manhattan House
Singapore 169876
Phone: +65 6836 2260
Email: info@atgwatch.com

Vietnam

Dang Quang Watch
No. 42 Phố Huế
D.Hoàn Kiếm
Hà Nội
Phone: +84 436240752
Email: admin@dangquangwatch.vn

Dang Quang Watch
No. 86 Ðiện Biên Phủ – D1
HCM City
Phone: +84 436240752
Email: admin@dangquangwatch.vn

Dang Quang Watch
No. 342 Tô Hiệu
Hải Phòng
Phone: +84 436240752
Email: admin@dangquangwatch.vn

Canada

Valangin Inc.
8737, 12e Avenue
Montreal, Quebec
H1Z 3J1
Phone: 1 800 361 1623
Email: admin@valangin.com

Mexico

Sonthe Orologi
Presidente Masaryk 157-2
Polanco, Mexico, D.F.
C.P. 11560
Phone: +525555452096
Email: gabriel@sontheorologi.com

Azerbaijan

Boutique Milus
28 May, 46F
Azerbaijan, Baku
AZ 1001
Phone: +994(12)4980221
Email: Gunel_Bayramova@swisshouse.az

USA

J&J Watch Repair, Inc
900 Walt Whitman Road, Suite L L 14
Melville, New York, 11747
USA

Phone: +1 631.425.6309
Email: info@jjwatchrepair.com
Homepage: jjwatchrepair.com