Warranty terms
All Epos watches are covered by the Epos Uhren AG 24 months international guarantee against any manufacturing defect. If your watch falls under the warranty criteria listed here, please contact an authorized Epos Uhren AG service center listed below. Warranty claims are only considered if you provide valid proof of purchase. The following documents will be accepted as proof of purchase: A guarantee card, stamped and signed by an official dealer, the original sales receipt or delivery document.
Crystals, bracelets, and straps are warranted for manufacturing defects only, not against excessive force, incorrect handling, or normal wear. Claims for warranty are not valid in the following cases: i) damage from transport and delivery, ii) damage from normal wear and usage, iii) damage due to moisture, iv) damage from poor treatment not in line with the user manual, v) damage from non-authorized service or repair.
Service Centers
Switzerland
EPOS Uhren AG
Postfach 343
Solothurnstrasse 44
2543 Lengnau
Switzerland
Phone: +41 32 323 81 82
Email: info@epos.ch
USA
J&J Watch Repair, Inc
900 Walt Whitman Road, Suite L L 14
Melville, New York, 11747
USA
Phone: +1 631.425.6309
Email: info@jjwatchrepair.com
Algeria
Time Gallery Semmache
81, rue larbi ben mhidi
31000 Oran
Algeria
Phone: 00213414512
Australia
A.J. Watch Repairs Pty. Ltd.
143 London Cct, Bailey’s Arcade
Shop 33 Bailey’s Corner
Canberra, ACT 2601
Australia
Phone: (02) 6262 5900
Email: ajwatchrepairs@hotmail.com
Brunei
ATG Watch Sdn Bhd
86, Jalan Persiaran S2 B2
Seremban 2
70300 Seremban, N. Sembilan
Malaysia
Phone: +606 6333 193
Email: info@atgwatch.com
China
GUANGZHOU WANBIAO
TECHNOLOGY CO.,LTD.
No.16 Panyu Avenue North
Nancun Town
Panyu District
511430 Guangzhou
China
Phone: +86 400 883 2688
Email: wbiao@wbiao.cn
Czech Republic
Herisson
Jiraskova 128
51101 Turnov
Czech Republic
Phone: +420 481 312 264
Email: m.jezkova@herisson.cz
Germany
Zeitwerkstatt München
Westendstrasse 142
80339 München
Germany
Phone: +49 89 50078601
Hungary
ROGER’S PREMIUM
31 Piac Street
4025 Debrecen
Hungary
Phone: +36-20-335-3333
Email: orabirodalom@rogers.hu
Indonesia
ATG Watch Sdn Bhd
86, Jalan Persiaran S2 B2
Seremban 2
70300 Seremban, N. Sembilan
Malaysia
Phone: +606 6333 193
Email: info@atgwatch.com
Italy
Orologeria Zaccarelli
di Zaccarelli Enzo & C.
Via Taglio, 3
41100 Modena
Italy
Phone: +39 05 9222 011
Email: zacc8@libero.it
Japan
Osaka:
EURO PASSION SA
5F, Shinsaibashi EP Bldg
7-11, Minamisenba 2 cho-me
5420081 Chuo-ku, Osaka
Japan
Phone: +81 06 6268 5154
Email: info-ep@europassion.co.jp
Japan
Tokyo:
EURO PASSION SA
3F, Kanada Fk-Bldg
21 Kanada Tomiyama-Cho,
Chiyoda-Ku, Tokyo
Japan
Phone: +81 06 6268 5154
Email: info-ep@europassion.co.jp
Japan
Aichi:
EURO PASSION SA
3-13-8, Sakae, Naka-ku, Nagoya-city
Aichi 460-0008
Japan
Phone: +81 06 6268 5154
Email: info-ep@europassion.co.jp
Kingdom of Saudi Arabia
KOOHEJI STORE COMPANY
P.O. Box 57
31952 Al-Khobar
Kingdom of Saudi Arabia
Phone: +966 13 8942222
Email: info@kooheji.com
Kingdom of Saudi Arabia
Al-Fardan Trading Co. Ltd
P.O. Box 62311
11585 Riyadh
Kingdom of Saudi Arabia
Phone: +96611-4621162
Email: alfardan@alfardan.com
Laos
ATG Watch Sdn Bhd
86, Jalan Persiaran S2 B2
Seremban 2
70300 Seremban, N. Sembilan
Malaysia
Phone: +606 6333 193
Email: info@atgwatch.com
Malaysia
ATG Watch Sdn Bhd
86, Jalan Persiaran S2 B2
Seremban 2
70300 Seremban, N. Sembilan
Malaysia
Phone: +606 6333 193
Email: info@atgwatch.com
Pakistan
Lahore:
Hanif Jewellery & Watches
1st Floor,98, B-2, M M Alam Road,
Gulberg III, Lahore (54600)
Pakistan
Phone: +92 42 35757533-34-3
Email: info@hanifjewellers.com
Pakistan
Lahore:
Hanif Jewellery & Watches
165, Y Block, DHA Phase III,
Lahore (54810)
Pakistan
Phone: +92 42 35740057-58-59
Pakistan
Islamabad:
Hanif Jewellery & Watches
Serena Hotel,Khayaban-e-Suhrwardy,
Islamabad (44000)
Pakistan
Phone: +92 51 2600300
Pakistan
Islamabad:
Hanif Jewellery & Watches
Marriott Hotel,
Agha Khan Road,Shalimar 5,
Islamabad (44000)
Pakistan
Phone: +92 51 2824748
Pakistan
Islamabad:
Hanif Jewellery & Watches
10 D, F6 Super Market Agha Khan Road
Islamabad (44000)
Pakistan
Phone: +92 51 2824741 -42 -43
Poland
CHRONO ONLINE PAWEL SOBOTA
ANNA MALYSA Sp. j.
ul. Kalwaryjska 35A/112
30-504 Krakow
Poland
Phone: +48 126539645
Email: biuro@chrono-online.pl
Russia
Russia
Saint-Petersburg:
Swiss Style
Moskovskiy prosp., 159
Russia
Phone: +7(812)388-33-64
Russia
Tyumen:
Akademiya Vremeni
Respublica Str., 131
Russia
Phone: +7(3452)44-18-77
Russia
Ryazan:
Chasy
Pervomaisliy prosp., 39/2
Russia
Phone: +7(4912)92-76-34
Russia
Nizhny Novgorod:
Kontinent Vremeni
Piskunova Str., 21/2
Russia
Phone: +7(8314) 192 555
Russia
Rostov-On-Don:
Don-Time
Sotsialisticheskaya Srt, 54
Russia
Phone: +7(8632) 625 166
Russia
Yaroslavl:
Strelka
Deputatskaya str., 6
Russia
Phone: +7(4852) 72 51 45
Russia
Udmurtia, Izhevsk:
Chasy Veka
Pushkinskaya Str., 280
Russia
Phone: +7(3412)72-34-65
Singapore
ATG Watch Pte Ltd
334 Kreta Ayer Road, 01-07
Singapore 080334
Singapur
Phone: +65 6836 2260
Email: info@atgwatch.com
Thailand
T.S.L. International Co.,Ltd.
159/33 Serm-mit Tower, 20 Fl
Sukhumvit 21 (Asoke)
Klongtoey Nua
Wattana
Bangkok 10110
Thailand
Phone: +662 6617272
Email: customerservice@tslth.com
Ukraine
JV Deka Ltd
Berezinskaya Street 80
49130 Dnipro City
Ukraine
Phone: +380954851546
Email: dav@deka.ua
Vietnam
Hà Nội:
Dang Quang Watch
No. 42 Phố Huế
D.Hoàn Kiếm
Hà Nội
Vietnam
Phone: +84 436240752
Email: admin@dangquangwatch.vn
Vietnam
HCM City:
Dang Quang Watch
No. 86 Ðiện Biên Phủ – D1
HCM City
Vietnam
Phone: +84 436240752
Email: admin@dangquangwatch.vn
Vietnam
Hải Phòng:
Dang Quang Watch
No.342 Tô Hiệu
Hải Phòng
Vietnam
Phone: +84 436240752
Email: admin@dangquangwatch.vn