Warranty terms

All Epos watches are covered by the Epos Uhren AG 24 months international guarantee against any manufacturing defect. If your watch falls under the warranty criteria listed here, please contact an authorized Epos Uhren AG service center listed below. Warranty claims are only considered if you provide valid proof of purchase. The following documents will be accepted as proof of purchase: A guarantee card, stamped and signed by an official dealer, the original sales receipt or delivery document.

Crystals, bracelets, and straps are warranted for manufacturing defects only, not against excessive force, incorrect handling, or normal wear. Claims for warranty are not valid in the following cases: i) damage from transport and delivery, ii) damage from normal wear and usage, iii) damage due to moisture, iv) damage from poor treatment not in line with the user manual, v) damage from non-authorized service or repair.

Service Centers

Switzerland

EPOS Uhren AG
Postfach 343
Solothurnstrasse 44
2543 Lengnau
Switzerland

Phone: +41 32 323 81 82

Email: info@epos.ch

USA

J&J Watch Repair, Inc
900 Walt Whitman Road, Suite L L 14
Melville, New York, 11747
USA

Phone: +1 631.425.6309

Email: info@jjwatchrepair.com

Algeria

Time Gallery Semmache
81, rue larbi ben mhidi
31000 Oran
Algeria

Phone: 00213414512

Australia

A.J. Watch Repairs Pty. Ltd.
143 London Cct, Bailey’s Arcade
Shop 33 Bailey’s Corner
Canberra, ACT 2601
Australia

Phone: (02) 6262 5900

Email: ajwatchrepairs@hotmail.com

Brunei

ATG Watch Sdn Bhd
86, Jalan Persiaran S2 B2
Seremban 2
70300 Seremban, N. Sembilan
Malaysia

Phone: +606 6333 193

Email: info@atgwatch.com

China

GUANGZHOU WANBIAO
TECHNOLOGY CO.,LTD.
No.16 Panyu Avenue North
Nancun Town
Panyu District
511430 Guangzhou
China

Phone: +86 400 883 2688

Email: wbiao@wbiao.cn

Czech Republic

Herisson
Jiraskova 128
51101 Turnov
Czech Republic

Phone: +420 481 312 264

Email: m.jezkova@herisson.cz

Germany

Zeitwerkstatt München
Westendstrasse 142
80339 München
Germany

Phone: +49 89 50078601

Email: susanna.grasser@zeitwerkstatt-muenchen.de

Hungary

ROGER’S PREMIUM
31 Piac Street
4025 Debrecen
Hungary

Phone: +36-20-335-3333

Email: orabirodalom@rogers.hu

Indonesia

ATG Watch Sdn Bhd
86, Jalan Persiaran S2 B2
Seremban 2
70300 Seremban, N. Sembilan
Malaysia

Phone: +606 6333 193

Email: info@atgwatch.com

Italy

Orologeria Zaccarelli
di Zaccarelli Enzo & C.
Via Taglio, 3
41100 Modena
Italy

Phone: +39 05 9222 011

Email: zacc8@libero.it

Japan

Osaka:
EURO PASSION SA
5F, Shinsaibashi EP Bldg
7-11, Minamisenba 2 cho-me
5420081 Chuo-ku, Osaka
Japan

Phone: +81 06 6268 5154

Email: info-ep@europassion.co.jp

Japan

Tokyo:
EURO PASSION SA
3F, Kanada Fk-Bldg
21 Kanada Tomiyama-Cho,
Chiyoda-Ku, Tokyo
Japan

Phone: +81 06 6268 5154

Email: info-ep@europassion.co.jp

Japan

Aichi:
EURO PASSION SA
3-13-8, Sakae, Naka-ku, Nagoya-city
Aichi 460-0008
Japan

Phone: +81 06 6268 5154

Email: info-ep@europassion.co.jp

Kingdom of Saudi Arabia

KOOHEJI STORE COMPANY
P.O. Box 57
31952 Al-Khobar
Kingdom of Saudi Arabia

Phone: +966 13 8942222

Email: info@kooheji.com

Kingdom of Saudi Arabia

Al-Fardan Trading Co. Ltd
P.O. Box 62311
11585 Riyadh
Kingdom of Saudi Arabia

Phone: +96611-4621162

Email: alfardan@alfardan.com

Laos

ATG Watch Sdn Bhd
86, Jalan Persiaran S2 B2
Seremban 2
70300 Seremban, N. Sembilan
Malaysia

Phone: +606 6333 193

Email: info@atgwatch.com

Malaysia

ATG Watch Sdn Bhd
86, Jalan Persiaran S2 B2
Seremban 2
70300 Seremban, N. Sembilan
Malaysia

Phone: +606 6333 193

Email: info@atgwatch.com

Pakistan

Lahore:
Hanif Jewellery & Watches
1st Floor,98, B-2, M M Alam Road,
Gulberg III, Lahore (54600)
Pakistan

Phone: +92 42 35757533-34-3

Email: info@hanifjewellers.com

Pakistan

Lahore:
Hanif Jewellery & Watches
165, Y Block, DHA Phase III,
Lahore (54810)
Pakistan

Phone: +92 42 35740057-58-59

Pakistan

Islamabad:
Hanif Jewellery & Watches
Serena Hotel,Khayaban-e-Suhrwardy,
Islamabad (44000)
Pakistan

Phone: +92 51 2600300

Pakistan

Islamabad:
Hanif Jewellery & Watches
Marriott Hotel,
Agha Khan Road,Shalimar 5,
Islamabad (44000)
Pakistan

Phone: +92 51 2824748

Pakistan

Islamabad:
Hanif Jewellery & Watches
10 D, F6 Super Market Agha Khan Road
Islamabad (44000)
Pakistan

Phone: +92 51 2824741 -42 -43

Poland

CHRONO ONLINE PAWEL SOBOTA
ANNA MALYSA Sp. j.
ul. Kalwaryjska 35A/112
30-504 Krakow
Poland

Phone: +48 126539645

Email: biuro@chrono-online.pl

Russia

Moscow:
SkyTime
Butlerova street 17
Russia

Phone: +7 499 110 91 30

Email: info@skytime.ru

Russia

Saint-Petersburg:
Swiss Style
Moskovskiy prosp., 159
Russia

Phone: +7(812)388-33-64

Russia

Tyumen:
Akademiya Vremeni
Respublica Str., 131
Russia

Phone: +7(3452)44-18-77

Russia

Ryazan:
Chasy
Pervomaisliy prosp., 39/2
Russia

Phone: +7(4912)92-76-34

Russia

Nizhny Novgorod:
Kontinent Vremeni
Piskunova Str., 21/2
Russia

Phone: +7(8314) 192 555

Russia

Rostov-On-Don:
Don-Time
Sotsialisticheskaya Srt, 54
Russia

Phone: +7(8632) 625 166

Russia

Yaroslavl:
Strelka
Deputatskaya str., 6
Russia

Phone: +7(4852) 72 51 45

Russia

Udmurtia, Izhevsk:
Chasy Veka
Pushkinskaya Str., 280
Russia

Phone: +7(3412)72-34-65

Singapore

ATG Watch Pte Ltd
334 Kreta Ayer Road, 01-07
Singapore 080334
Singapur

Phone: +65 6836 2260

Email: info@atgwatch.com

Thailand

T.S.L. International Co.,Ltd.
159/33 Serm-mit Tower, 20 Fl
Sukhumvit 21 (Asoke)
Klongtoey Nua
Wattana
Bangkok 10110
Thailand

Phone: +662 6617272

Email: customerservice@tslth.com

Ukraine

JV Deka Ltd
Berezinskaya Street 80
49130 Dnipro City
Ukraine

Phone: +380954851546

Email: dav@deka.ua

Vietnam

Hà Nội:
Dang Quang Watch
No. 42 Phố Huế
D.Hoàn Kiếm
Hà Nội
Vietnam

Phone: +84 436240752

Email: admin@dangquangwatch.vn

Vietnam

HCM City:
Dang Quang Watch
No. 86 Ðiện Biên Phủ – D1
HCM City
Vietnam

Phone: +84 436240752

Email: admin@dangquangwatch.vn

Vietnam

Hải Phòng:
Dang Quang Watch
No.342 Tô Hiệu
Hải Phòng
Vietnam

Phone: +84 436240752

Email: admin@dangquangwatch.vn